Terms of Service

Last updated: 1st January 2026

Acceptance of Terms

By accessing and using the services provided by Xylonix B.V. ("Xylonix", "we", "our", or "us"), including our website, products, and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these Terms of Service, please do not use or access our services. These terms apply to all visitors, users, and others who access or use our services.

Company Information

Xylonix B.V. is a company registered in the Netherlands with registration number 75463128 and VAT number NL753128964B02. Our registered office is located at Stationsweg 195, 4838 VP Breda, North Brabant, Netherlands. We specialise in providing the latest smartphones and cutting-edge devices along with related technology services.

Description of Services

Xylonix provides technology solutions including the sale of smartphones and devices, technical support services, technology consultation, and related customer support. Our services are designed to help customers access and utilise the latest technology effectively. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with appropriate notice.

User Obligations

When using our services, you agree to:

  • Provide accurate, current, and complete information when requested
  • Maintain the security of your account and accept responsibility for all activities under your account
  • Use our services only for lawful purposes and in accordance with these terms
  • Not interfere with or disrupt the integrity or performance of our services
  • Not attempt to gain unauthorised access to our systems or networks
  • Respect the intellectual property rights of Xylonix and third parties
  • Comply with all applicable local, national, and international laws and regulations

Product Information and Pricing

We strive to provide accurate product descriptions, specifications, and pricing information. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free. Prices are subject to change without notice. All prices are displayed in Euros (EUR) and include applicable taxes unless otherwise stated. We reserve the right to correct any errors in pricing or product information.

Orders and Payment

All orders are subject to acceptance by Xylonix. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity. Payment must be made in full before delivery of products or provision of services unless alternative arrangements have been agreed upon in writing.

Delivery and Risk of Loss

Delivery times are estimates and may vary depending on product availability and location. Risk of loss and title for products pass to you upon delivery. We will make reasonable efforts to deliver products within estimated timeframes but are not liable for delays beyond our reasonable control.

Returns and Warranties

Products sold by Xylonix come with manufacturer warranties as applicable. Returns may be accepted in accordance with our return policy, which will be provided at the time of purchase. Any returns must be in original condition with all original packaging and accessories. Custom or personalised products may not be eligible for return unless defective.

Intellectual Property

The content, features, and functionality of our website and services, including but not limited to text, graphics, logos, images, and software, are owned by Xylonix or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of our intellectual property without our express written permission.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by applicable law, Xylonix shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our services, even if we have been advised of the possibility of such damages. Our total liability to you for all claims arising out of or relating to these terms or our services shall not exceed the amount paid by you to Xylonix in the twelve months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Xylonix and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of our services or violation of these terms.

Force Majeure

Xylonix shall not be liable for any failure or delay in performance under these terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, or government actions.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

Dispute Resolution

In the event of any dispute arising out of or relating to these terms or our services, the parties agree to first attempt to resolve the dispute through good faith negotiations. If such negotiations are unsuccessful, disputes may be submitted to mediation before resorting to litigation.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service. Upon termination, your right to use our services will cease immediately. All provisions of these terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of any changes by posting the new terms on our website and updating the "Last updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated terms.

Severability

If any provision of these Terms of Service is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid and enforceable provision that most closely matches the intent of the original provision.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and Xylonix concerning our services and supersede all prior or contemporaneous communications and proposals.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Xylonix B.V.
Stationsweg 195
4838 VP Breda
North Brabant, Netherlands

Email: legal@xylonix.pro
Phone: +31 766236311